Last Date : 11/11/2025
At TTJ Travel, we are committed to delivering a smooth and reliable travel booking experience. We understand that travel plans may change, and we aim to support our customers in processing cancellations and refunds in a fair and transparent manner.
Refunds are applicable only when the service provider (airline, hotel, tour operator, transportation company, etc.) permits cancellations and refunds as per their policy.
Your refund amount will depend on the cancellation rules of the respective service provider.
- The booking is cancelled within the free cancellation window set by the service provider.
- The airline/hotel/tour partner offers a full refund due to operational issues, schedule changes, or unavailability.
- Contact us at: support@travelttj.com
- Provide your Booking ID, Name, Travel Date, and Reason for Cancellation.
Our support team will verify the booking details and initiate the refund process promptly.
Once your cancellation is approved and confirmed by the service provider, your refund will be processed within 7 business days to the original mode of payment.
Note : Bank processing time may vary depending on your payment provider.
- The service provider has a non-refundable policy for the selected package.
- The traveler is marked as a no-show (failure to board a flight, hotel check-in, or tour reporting time).
- The cancellation is made after the allowed cancellation window.
- Rescheduling is allowed subject to availability and additional charges imposed by the service provider.
- The difference in fare/price will need to be paid by the customer.
- Medical emergencies
- Trip cancellation due to unforeseen events
- Baggage loss or travel delays
Email: support@travelttj.com
Working Hours: Monday to Saturday, 10:00 AM to 7:00 PM (IST)
